Shipping Policy

This Shipping Policy applies to all orders placed through https://mahakaalcrafts.com/ (“Website”) and is operated by MAHAKAL CRAFTS (“we”, “our”, “us”).

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1. Order Processing

– Orders are processed within 1–3 business days after successful payment confirmation.
– Orders are not processed, packed, or dispatched on Sundays or public holidays.
– During festive seasons, promotional campaigns, or periods of high order volume, processing times may be extended.

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2. Shipping Coverage

– We currently ship across India, subject to courier partner serviceability and operational availability.
– Delivery availability may vary depending on the customer’s location and logistics network coverage.

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3. Estimated Delivery Timelines

Estimated delivery timelines are:

– Metro Cities: 2–5 business days
– Non-Metro Cities and Towns: 3–8 business days
– Remote Areas: 5–10 business days

Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, transportation disruptions, or other unforeseen circumstances.

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4. Shipping Charges

– Shipping charges, if applicable, will be displayed during checkout before payment.
– Free shipping offers may be provided on selected products, promotional campaigns, or minimum order values at our discretion.

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5. Order Tracking

– Once an order is dispatched, tracking details may be shared via email, SMS, WhatsApp, or other available communication channels.
– Customers can track their shipments using the tracking information provided.

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6. Customer Responsibilities

Customers are responsible for providing:

– Accurate shipping address
– Correct contact number
– Valid email address
– Complete recipient information

SNAPPBUY SOLUTIONS shall not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

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7. Delivery Delays

Delivery may be delayed due to:

– Weather conditions
– Natural disasters
– Public holidays
– Transportation disruptions
– Courier partner operational issues
– Government restrictions
– Remote location accessibility
– Other circumstances beyond our reasonable control

Such delays shall not entitle customers to refunds, returns, exchanges, replacements, or compensation.

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8. Failed Delivery Attempts

If delivery fails due to:

– Incorrect address
– Incorrect contact information
– Recipient unavailability
– Refusal to accept delivery

additional shipping or re-delivery charges may apply where applicable.

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9. Contact Information

MAHAKAL CRAFTS

+91 9059694583
Info@mahakaalcrafts.com
https://mahakaalcrafts.com/

Registered Address:
PLOT NO 92 ROAD NO.1 BANJARA HILLS,HYDERABAD Telangana – 500035, India

For shipping-related queries, customers may contact us using the above details.

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10. Policy Updates

MAHAKAL CRAFTS reserves the right to modify, amend, or update this Shipping Policy at any time without prior notice.