Refund and Returns Policy

This Return & Refund Policy applies to all purchases made through https://mahakaalcrafts.com/ (“Website”) and is operated by SNAPPBUY SOLUTIONS (“we”, “our”, “us”).

—

1. Return, Exchange & Replacement Policy

We maintain a strict policy for all products sold through our Website:

 No Return

 No Exchange

 No Replacement

Once an order has been successfully placed and delivered, it shall not be eligible for return, exchange, or replacement under any circumstances.

Customers are advised to carefully review product descriptions, specifications, pricing, and other relevant details before placing an order.

—

2. Refund Policy

Refunds will only be provided in the following circumstance:

 Duplicate Transaction

If a customer is charged more than once for the same order due to:

– Technical issues

– Payment gateway errors

– Banking errors

– Accidental duplicate payments

the duplicate transaction will be verified by our team.

Upon successful verification:

– The excess amount received will be refunded.

– The refund will be processed and credited to the original payment method used during the transaction within 7–10 business days, depending on the bank or payment gateway.

No refunds shall be provided for any reason other than a verified duplicate transaction.

—

3. Non-Refundable Cases

Refunds will not be provided for:

– Change of mind after purchase

– Incorrect product selection by the customer

– Delivery delays caused by courier or logistics partners

– Refusal to accept delivery

– Any request other than a verified duplicate transaction

—

4. Refund Request Procedure

For duplicate transaction refund requests, customers must provide:

– Order ID

– Transaction ID

– Payment proof

– Contact details

Requests can be submitted to:

 Info@mahakaalcrafts.com

 +91 9059694583

—

5. Contact Information

SNAPPBUY SOLUTIONS

 +91 9059694583

 Info@mahakaalcrafts.com

 https://mahakaalcrafts.com/

Registered Address:

H. No. 6-72/1, B.K. Reddy Colony,

Mahabubnagar, Telangana – 509001, India

For refund-related queries, customers may contact us using the details above.

—

6. Policy Updates

SNAPPBUY SOLUTIONS reserves the right to modify, amend, or update this Return & Refund Policy at any time without prior notice.